e-Filing of Income Tax Return or Forms and other value added services & Intimation, Rectification, Refund and other Income Tax Processing Related Queries.
08:00 hrs - 20:00 hrs (Monday to Friday)
Queries related to AIS, TIS, SFT Preliminary response, Response to e-campaigns or e-Verification
09:30 hrs - 18:00 hrs (Monday to Friday)
The path for logging AIS related grievances is "Efiling--> AIS tab--> this will navigate to AIS Portal--> Help menu --> Raise/View Ticket Status
Form 16, Tax Credit (Form 26AS) and other queries related to TDS statement, Form 15CA processing.
10:00 hrs - 18:00 hrs (Monday to Saturday)
Queries related to PAN & TAN application for Issuance / Update through NSDL
07:00 hrs - 23:00 hrs (All Days)
Facilitation for resolution of Outstanding tax demand
Timings of DFC for receiving Inbound calls from Taxpayers -
08:00 hrs - 20:00 hrs (Monday to Friday), 09:00 hrs - 18:00 hrs (Saturday) – Except National Holidays
Timings of DFC making outbound calls to Taxpayers -
10:00 hrs - 18:00 hrs (Monday to Friday)
Inbound number (Taxpayers can call the toll-free number below)
Outbound Numbers (Taxpayers will receive calls from Demand Facilitation Centre from numbers below)
Web Manager
| Queries related to | Email id |
|---|---|
| Tax Audit report (Form 3CA-3CD, 3CB-3CD) | TAR.helpdesk@incometax.gov.in |
| Income Tax return (For ITR 1 to ITR 7) | ITR.helpdesk@incometax.gov.in |
| e-Pay Tax service | epay.helpdesk@incometax.gov.in |
| Any other issue | efilingwebmanager@incometax.gov.in |
