Dear PAN▾,

Your refunds determined for one or more AY have failed for the following reason:

For issue of refund above Rs. 50 lakhs, the name as per PAN records has to mandatorily match with the name as per Bank account. Since there is mismatch in your name as per PAN with that of the Bank account, the refund for respective AY is errored out.

Hence, Tax payer is requested to follow the following steps:

i.  Rectify this issue and get the name corrected in the Bank Account.
ii.   Re-enter corrected Bank account details in E-filing portal after login in eportal.incometax.gov.in> myprofile>mybankaccount.
iii.  Get this Bank account validated, after login in eportal.incometax.gov.in> myprofile>mybankaccount..
iv.  Initiate refund reissue request for this AY in E-filing portal in Services Tab ->Refund reissue -> Create Reissue

Note:
1. In case of Refunds more than Rs. 50 cr, please provide updated Legal Entity Identifier(LEI) Number in eportal.incometax.gov.in> Service>LEI, before initiating the refund reissue request.
2. Please note that once the re-issue request is submitted, the same will take 7 - 10 days for credit of Refund

In case of any query, call us to 1800 103 0025, 1800 419 0025. For International callers +91‐80‐46122000, +91‐80‐61464700.

Regards,
Centralised Processing Center,
Bengaluru

This communication is computer generated and may not contain signature. Where sent by email, this is signed with the digital signature of the Income Tax Department - CPC, which is obtained from a certifying authority under the Information Technology Act, 2000. For any queries, please contact 1800 103 0025, 1800 419 0025. For International callers +91-80-46122000, +91-80- 61464700