Dear <Name>-<Masked PAN>,

Greetings from the Income Tax Department,
The Department appreciates the difficulties being faced by the tax payers due to COVID-19. It is our endeavor to help you reduce your stress in these difficult times by taking prompt action on any pending issues that you may have in the department.
To help us serve you better, we would draw your kind attention to the outstanding tax demand in your name. To check your outstanding demand as per the records of the Department please log into the e-filing portal of the Department - https://www.incometaxindiaefiling.gov.in and select - ´e-File´ - ´Response to Outstanding Demand´.
You are requested to kindly verify the outstanding demand as against the demand as per your records. In case, you feel that some rectification needs to be done or appeal effect needs to be given in your case, you may file an application on the https://www.incometaxindiaefiling.gov.in homepage and selecting the ´e-Nivaran´ tab on the top right corner.
The Department would further like to bring to your notice that the Government has launched the ´Vivad se Vishwas Scheme 2020' as a step towards reducing litigation. You may consider opting for this scheme as it entails immense benefits for you. The application in Form 1 can be filed by 31st December 2020 and payment of taxes without any interest can done by 31st March, 2021. You can view all FAQs, Instructions on filing Form 1 on the homepage link - ´e-Filing FAQs on DTVSV Forms´. The application can be filed online by logging to your e-filing account on https://www.incometaxindiaefiling.gov.in and selecting ´Vivad Se Vishwas´ tab on main menu.
Looking forward to your co-operation and support.

Regards,
Income Tax Department