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  1. Know your Payment Status FAQs
  2. Know your Payment Status FAQs

Know your Payment Status FAQs

1. What is Know Payment Status service?
Through this service, you will be able to view the status of payment of the tax remitted through online / offline modes.

2. What are the options of tax payment?
You can pay through:

  • Net Banking facility of Authorized Banks, or
  • Debit Card of Authorized Banks, or
  • Pay at the bank Counter, or
  • RTGS / NEFT, or
  • Payment Gateway (Credit Card / Debit Card / Net Banking of Non-Authorized Banks or UPI).

3. Is there any time limit for tax payment after creation of challan?
You are required to make the tax payment within 15 days from generation of challan (i.e. 15 Days from the date of CRN generation). In case of Advance Tax, you need to make the payment within 15 Days from the date of CRN generation or before 31st March of Current Financial Year whichever is earlier.

4. How will I know whether my payment has been successfully remitted to direct tax account of government?
You will receive a confirmation email and an SMS on your email ID and mobile number registered with the e-Filing portal. Additionally, Payment History will reflect the status of successful payment along with CIN which will be provided by the bank on confirmed payment.

5. Can I check the status of payment of a CRN which is not paid by me?
You can check the status of any CRN / PAN if you have the following:

  • The CRN or Challan Reference Number
  • The valid PAN / TAN (against which the payment has been made)
  • An active mobile number available with you

6. Do I need to re-initiate payment if there is no response from the bank?
No. You cannot re-initiate payment if there is no response from the bank or if the transaction is aborted. The status will be updated once the details are received from the bank. Kindly wait for an hour and check the status of the CRN. If the amount is debited, kindly contact the bank. 

7. Can I make payment with the same CRN if the tax payment has failed?
No. You cannot re-initiate payment against a failed transaction. If the amount is debited, kindly contact the bank. Kindly create a new challan by using the copy facility or by clicking New Payment.

8. What do I need to do if the transaction is aborted?
You cannot re-initiate payment if the transaction has been aborted. If the amount is debited, kindly contact the bank. 

9. What do I need to do if I see the message- Awaiting Bank Confirmation?
The status of the transaction will be updated once the checker has approved the transaction. For further details please contact your bank. 

10. Can I re-initiate payment for a CRN if I see a message- Incorrect Details from Bank?
No. You cannot re-initiate payment if you see such a message. If the amount is debited, kindly contact the bank.