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e-filing and Centralized Processing Center

e-Filing of Income Tax Return or Forms and other value added services & Intimation, Rectification, Refund and other Income Tax Processing Related Queries

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    Dear PAN▾,

    Your refunds determined for one or more AY have failed for the following reason:

    For issue of refund there has to be a Validated Indian Bank account. However, as per records, though there are Bank accounts added in your Efiling account, they are not Validated. Due to this reason, the refund for above AY is errored out.

    Hence, Tax payer is requested to follow the following steps:

    i.  Add updated Valid Indian Bank account details in E-filing portal after login in eportal.incometax.gov.in> myprofile>mybankaccount.
    ii.  Get this Bank account validated after login in eportal.incometax.gov.in> myprofile>mybankaccount.
    iii.  Initiate refund reissue request for this AY in E-filing portal in Services Tab ->Refund reissue -> Create Reissue.

    Note:
    1. In case of Refunds more than Rs. 50 cr, please provide updated Legal Entity Identifier(LEI) Number in eportal.incometax.gov.in> Service>LEI, before initiating the refund reissue request.
    2. Please note that once the re-issue request is submitted, the same will take 7 - 10 days for credit of Refund

    In case of any query, call us to 1800 103 0025, 1800 419 0025. For International callers +91‐80‐46122000, +91‐80‐61464700.

    Regards,
    Centralised Processing Center,
    Bengaluru

    This communication is computer generated and may not contain signature. Where sent by email, this is signed with the digital signature of the Income Tax Department - CPC, which is obtained from a certifying authority under the Information Technology Act, 2000. For any queries, please contact 1800 103 0025, 1800 419 0025. For International callers +91-80-46122000, +91-80- 61464700


     

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