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1. Overview


The Login service enables a registered user of the e-Filing portal to access the e-Filing portal and all the services provided within the portal. There are various methods to login to the e-Filing portal. All the login methods along with credentials to be entered are listed below:

Login Method Credentials to be entered
OTP on Registered Mobile / email ID User ID (PAN) & Password
Aadhaar OTP (including the case where e-Filing vault option is enabled) User ID (PAN)
Aadhaar Number (Only for Individual taxpayers) User ID (Aadhaar)
Net Banking (e-Filing vault higher security enabled) User ID & Password
Net Banking (e-Filing vault higher security NOT enabled) Net Banking User ID and password
Static Password User ID (PAN) & Password
Bank / Demat Account EVC (e-Filing Vault Higher Security enabled) User ID (PAN) & Password
DSC User ID (PAN) & Password
ITD Mobile App - Scan QR Code* -
ITD Mobile App - Push Notification* -
ITD Mobile App-T-OTP* -
Login using User ID – for CA, TAN User, ERI, External Agency User ID (PAN) & Password
Login using User ID – for ITDREIN User User ID (PAN) & Password
Login using DSC (when e-Filing Vault Higher Security is enabled) – for CA, TAN User, ERI, External Agency User ID (PAN) & Password


*Will be made available shortly

Note: The e-Filing Vault Higher Security options provide multi-factor authentication for login and password reset. The process to login when higher security options are chosen is also provided in this user manual.

 

The new e-filing portal mandates two factor authentication i.e. in addition to username and password, another authentication through OTP on e-filing registered primary mobile number / email ID or Aadhaar linked mobile needs to be entered. In order to avoid any hassle for taxpayers, who may not have access to such mobile number/email, the two factor authentication will be disabled during the initial period. During this period, taxpayers are requested to update their personal mobile number and email ID as primary mobile / email in their profile to ensure smooth login once two factor authentication is enabled. 

2. Prerequisites for availing this service

  • General Prerequisites
    • Registered user on the e-Filing portal.
    • Valid User ID and Password of e-Filing portal.
  • Using e-Filing OTP
    • Access to the email ID and mobile number registered with e-Filing portal
    • Using Aadhaar OTP
    • Individual Taxpayer should have linked Aadhaar with PAN.
    • For Other than Individual Taxpayers and HUF taxpayers, the Principal Contact officer should have linked Aadhaar with PAN.
  • Using Net Banking
    • You should have linked your PAN with your bank account to login through Net Banking (only Individual users).
  • Using Static Password
    • Generated Static Password which is available with you.
    • Static password has not expired and has not been consumed.
  • Using DSC
    • Valid and active DSC.
    • Emsigner utility and it should be running on the system.
    • Plugged in DSC USB token in the machine.
    • DSC procured from a Certifying Authority provider of India.
    • DSC USB token should be Class 2 or class 3 certificate.
  • Using ITD Mobile App
    • Downloaded ITD Mobile App.
    • Logged in to ITD Mobile App.
       

3. Step-by-Step Guide
 

Refer to the table below for the required method of login:

Login using OTP on registered mobile number / email ID Refer to section 3.1
Login using Aadhaar OTP (including the case where e-Filing Vault Higher Security option is enabled) Refer to section 3.2
Login using Aadhaar (only for individual taxpayers) Refer to section 3.3
Login using net banking (Including the case where e-Filing Vault Higher Security option is enabled) Refer to section 3.4
Login using Static Password Refer to section 3.5
Login using Bank Account / Demat Account EVC (when e-Filing Vault Higher Security option is enabled) Refer to section 3.6
Login using  DSC (when e-Filing Vault Higher Security option is enabled) Refer to section 3.7
Login using ITD Mobile App (QR Code) Refer to section 3.8
Login using ITD Mobile App (Push notification) Refer to section 3.9
Login using ITD Mobile App (T-OTP) Refer to section 3.10
Login using Aadhaar OTP / OTP on registered mobile number and email ID / Static Password (CA, ERI, External Agency) Refer to section 3.11
Login using OTP on primary mobile number and email ID (ITDREIN User) Refer to section 3.12
Login using DSC when e-Filing vault higher security option is enabled (CA, ERI, External Agency) Refer to section 3.13


3.1 Log in using OTP on registered Mobile Number / email ID


Step 1: Go to the e-Filing Portal homepage and click Login
 

1


Step 2: Enter your PAN in the Enter your User ID textbox and click Continue.
 

Step 2


Step 3: Confirm your Secure Access Message. Enter your Password and click Continue
 

3


Step 4: Select the option to receive the 6-digit OTP on primary mobile number through voice call or Text Message. Click Continue.
 

Step 4


Step 5: Enter the 6-digit OTP received on your mobile number or email ID registered on e-Filing portal and click Login
 

Step 5

 
Note:

  • OTP will be valid for 15 minutes only.
  • You will have 3 attempts to enter the correct OTP.
  • The OTP expiry countdown timer on screen tells you when the OTP will expire.
  • On clicking Resend OTP a new OTP will be generated.

On successful validation, the e-Filing Dashboard is displayed. 
 

Step 6

 

3.2 Log in using Aadhaar (including the case where e-Filing Vault Option is enabled)


Step 1: Go to the e-Filing portal homepage and click Login
 

1


Step 2: Enter your PAN in the Enter your User ID textbox and click Continue
 

Step 2


Step 3: Select OTP on mobile registered with Aadhaar after confirming your Secure Access Message and click Continue. In case of using Aadhaar OTP as a higher security option, login with your user ID and password and on the Higher Security Options page, click OTP on mobile number registered with Aadhaar > Continue.
 

Step 3


Step 4: If you already have OTP, select I already have OTP on mobile number registered with Aadhaar and go to Step 6. If valid OTP is not available, click Generate OTP
 

Step 4


Step 5: On the Verify, it's you page, click I Agree to validate my Aadhaar Details > Generate Aadhaar OTP
 

Step 6


Step 6: Enter your 6-digit OTP received on your mobile number registered with Aadhaar and click Login
 

Step 6


Post successful validation, you will be taken to the e-Filing Dashboard.
 

Step 7

 

3.3 Log in using Aadhaar (Only for Individual Taxpayers)
 

Step 1: Go to the e-Filing portal homepage and click Login
 

1


Step 2: Enter your Aadhaar in the Enter your User ID textbox and click Continue
 

Step 2


Step 3: Select OTP on mobile registered with Aadhaar after confirming your Secure Access Message and click Continue. In case of using Aadhaar OTP as a higher security option, login with your user ID and password and on the Higher Security Options page, click OTP on mobile number registered with Aadhaar > Continue.
 

Step 3


Step 4: If you already have OTP, select I already have OTP on mobile number registered with Aadhaar and go to Step 6. If valid OTP is not available, click Generate OTP
 

Step 4


Step 5: On the Verify, it's you page, click I Agree to validate my Aadhaar Details > Generate Aadhaar OTP
 

Step 6


Step 6: Enter your 6-digit OTP received on your mobile number registered with Aadhaar and click Login
 

Step 6


Post successful validation, you will be taken to the e-Filing Dashboard.
 

Step 7

 

3.4 Log in using Net Banking (including the case where e-Filing vault option is enabled)
 

Step 1: Go to the e-Filing portal homepage and click Login. In case of using Net Banking as a higher security option, enter your user ID, password and click Through Net Banking on the Higher Security Options page and go to Step 3. 
 

Step 1

 
Step 2: If you have not opted for the e-Filing Vault Higher Security option, click the Net Banking option found at the bottom of the page under Other Ways to Access Your Account
 

Step 2


Step 3: Choose the preferred bank and click on Continue
 

Step 3


Step 4: Read and understand the disclaimer. Click Continue
 

Step 4


Step 5: Log in to your Net Banking account using your Net Banking user ID and password. 

Step 6: Post login, select the link to the e-Filing portal on the bank's website. You will be taken to the e-Filing Dashboard.
 

Step 6


3.5 Log in using Static Password


Step 1: Go to the e-Filing portal homepage and click Login
 

1


Step 2: Enter your PAN in the Enter your User ID textbox and click Continue
 

Step 2


Step 3: Confirm your Secure Access Message. Enter your Password and click Continue
 

3

 

Step 4: Click Try Another Method
 

Step 4


Step 5: Select Static Password  and click Continue
 

Step 5


Step 6: Enter Static Password and click Login
 

Step 6


Post successful validation, you will be taken to the e-Filing Dashboard.
 

Step 7


3.6 Log in using Bank Account / Demat Account EVC (when e-Filing Vault Higher Security option is enabled)


Step 1: Go to the e-Filing portal homepage and click Login
 

1


Step 2: Enter your PAN in the Enter your User ID textbox and click Continue
 

Step 2


Step 3: 
Confirm your Secure Access Message. Enter your Password and click Continue
 

3


Step 4: Select Bank Account EVC / Demat Account EVC and click Continue
 

Step 4

 
Step 5: Login using EVC page is displayed. Click I already have an EVC
 

Step 5

 
Note: If you do not have an EVC, click Generate EVC. You will receive the EVC on your mobile number registered with your bank / demat account. 

Step 6: Enter the EVC and click Login.
 

Step 6


Post successful validation, you will be taken to the e-Filing Dashboard.
 

Step 7


3.7 Log in using DSC (when e-Filing Vault Higher Security option is enabled)


Step 1: Go to the e-Filing portal homepage and click Login
 

1


Step 2: Enter your PAN in the Enter your User ID textbox and click Continue
 

Step 2


Step 3: 
Confirm your Secure Access Message. Enter your Password and click Continue
 

3


Step 4: Select the DSC Option and click on Continue. 
 

Step 4


Step 5: Select New DSC or Registered DSC (as required) and click Continue. Refer to the Register DSC user manual to learn more.  
 

Step 5


Step 6: Select I have downloaded and installed emsigner utility and click Continue
 

Step 6


Note: You can download and install the utility, using the hyperlink on the bottom of the page. 


Step 7: On the Data Sign page, choose the Provider and Certificate. Enter the Provider Password and click Sign.
 

Step 7


Post successful validation, you will be taken to the e-Filing Dashboard.
 

Step 7


3.8 Log in using ITD Mobile App (Scan QR Core)


Step 1: Go to the e-Filing portal homepage and click Login
 

1


Step 2: Click Mobile App under Other ways to access your account
 

Step 2


Step 3: The Login with Mobile App page displays the field to scan QR Code. 
 

Step 3


Step 4: Open the installed ITD Mobile App on your phone. Login and press the Scan icon.
 

On successful scanning of the QR code, you will be taken to the e-Filing Dashboard.
 

Step 7


3.9 Log in using ITD Mobile App (Push Notification)


Step 1: Go to the e-Filing portal homepage and click Login
 

1


Step 2: Click Mobile App under Other ways to access your account
 

Step 2


Step 3: Click Try another way to Login.
 

Step 3


Step 4: Select Push Notification on mobile and click Continue.
 

Step 4


Step 5: You will be taken to the Login using push notification page. Enter your user ID (PAN) and click Continue
 

Step 5


Step 6: On successful validation, a number is displayed and the system sends a prompt / notification on the ITD Mobile App.
 

Step 6


Step 7: Click on the same number in the Notification received on the ITD Mobile App. 


Post successful validation, you will be taken to the e-Filing Dashboard.
 

Step 7

 

3.10 Log in using ITD Mobile App (Time Based - OTP)


Step 1: Go to the e-Filing portal homepage and click Login
 

1


Step 2: Click Mobile App under Other ways to access your account
 

Step 2


Step 3: Click Try another way to Login.
 

Step 3


Step 4: Select Time Based - One Time Password (t-OTP)
 

Step 4


Step 5: You will be taken to the Login using time based - one time password page. Open the ITD Mobile App, login and click on Code Generator. A code with 30 second validity is displayed. 
 

Step 5


Step 6: Enter the code on your system and click Continue


Post successful validation, you will be taken to the e-Filing Dashboard.
 

Step 7


3.11 Log in using OTP on registered mobile number and email ID / Aadhaar OTP / Static Password (CA, TAN User, ERI, External Agency)
 

Step 1: Go to the e-Filing Portal homepage and click Login
 

1


Step 2: Enter your user ID in the Enter your User ID textbox and click Continue.
 

Step 2


Step 3: Confirm your Secure Access Message. Enter your Password and click Continue
 

3


Refer to the table below to proceed further:

Log in using OTP on registered mobile number and email ID Refer to Section 3.11.1
Log in using Aadhaar OTP Refer to Section 3.11.2
Log in using Static Password Refer to Section 3.11.3


3.11.1 Log in using OTP on registered mobile number and email ID
 

Step 1: Select the option to receive the 6-digit OTP on primary mobile number through voice call or Text Message. Click Continue.
 

Step 4


Step 2: Enter the 6-digit OTP received on your mobile number or email ID registered on e-Filing portal and click Login
 

Step 5

 
Note:

  • OTP will be valid for 15 minutes only.
  • You will have 3 attempts to enter the correct OTP.
  • The OTP expiry countdown timer on screen tells you when the OTP will expire.
  • On clicking Resend OTP a new OTP will be generated.

On successful validation, the e-Filing Dashboard is displayed. 
 

Step 7


3.11.2 Log in using Aadhaar OTP
 

Step 1: Select OTP on mobile registered with Aadhaar after confirming your Secure Access Message and click Continue. In case of using Aadhaar OTP as a higher security option, login with your user ID and password and on the Higher Security Options page, click OTP on mobile number registered with Aadhaar > Continue.
 

Step 3


Step 2: If you already have OTP, select I already have OTP on mobile number registered with Aadhaar and go to Step 6. If valid OTP is not available, click Generate OTP
 

Step 4


Step 3: On the Verify, it's you page, click I Agree to validate my Aadhaar Details > Generate Aadhaar OTP
 

Step 6


Step 4: Enter your 6-digit OTP received on your mobile number registered with Aadhaar and click Login
 

Step 6


Post successful validation, you will be taken to the e-Filing Dashboard.
 

Step 7


3.11.3 Log in using Static Password
 

Step 1: Click Try Another Method

 

Step 4


Step 2: Select Static Password  and click Continue
 

Step 5


Step 3: Enter Static Password and click Login
 

Step 6


Post successful validation, you will be taken to the e-Filing Dashboard.
 

Step 7


3.12 Log in using OTP on registered Mobile Number / email ID (ITDREIN users)


Step 1: Go to the e-Filing Portal homepage and click Login
 

1


Step 2: Enter your user ID and click Continue.
 

Step 2


Step 3: Confirm your Secure Access Message. Enter your Password and click Continue
 

3


Step 4: Select the option to receive the 6-digit OTP on primary mobile number through voice call or Text Message. Click Continue.
 

Step 4


Step 5: Enter the 6-digit OTP received on your mobile number or email ID registered on e-Filing portal and click Login
 

Step 5

 
Note:

  • OTP will be valid for 15 minutes only.
  • You will have 3 attempts to enter the correct OTP.
  • The OTP expiry countdown timer on screen tells you when the OTP will expire.
  • On clicking Resend OTP a new OTP will be generated.

On successful validation, the e-Filing Dashboard is displayed. 
 

Step 6


3.13 Log in using DSC (CA, TAN User, ERI, External Agency)


Step 1: Go to the e-Filing portal homepage and click Login
 

1


Step 2: Enter your user ID and click Continue
 

Step 2


Step 3: 
Confirm your Secure Access Message. Enter your Password and click Continue
 

3


Step 4: Select the DSC Option and click on Continue. 
 

Step 4


Step 5: Select New DSC or Registered DSC (as required) and click Continue. Refer to the Register DSC user manual to learn more.  
 

Step 5


Step 6: Select I have downloaded and installed emsigner utility and click Continue
 

Step 6


Note: You can download and install the utility, using the hyperlink on the bottom of the page. 


Step 7: On the Data Sign page, choose the Provider and Certificate. Enter the Provider Password and click Sign.
 

Step 7


Post successful validation, you will be taken to the e-Filing Dashboard.
 

Step 7


4. Related Topics