1. Overview
The Login service enables a registered user of the e-Filing portal to access the e-Filing portal and all the services provided within the portal. There are various methods to login to the e-Filing portal. All the login methods along with credentials to be entered are listed below:
| Login Method | Credentials to be entered |
| OTP on Registered Mobile / email ID | User ID (PAN) & Password |
| Aadhaar OTP (including the case where e-Filing vault option is enabled) | User ID (PAN) |
| Aadhaar Number (Only for Individual taxpayers) | User ID (Aadhaar) |
| Net Banking (e-Filing vault higher security enabled) | User ID & Password |
| Net Banking (e-Filing vault higher security NOT enabled) | Net Banking User ID and password |
| Static Password | User ID (PAN) & Password |
| Bank / Demat Account EVC (e-Filing Vault Higher Security enabled) | User ID (PAN) & Password |
| DSC | User ID (PAN) & Password |
| ITD Mobile App - Scan QR Code* | - |
| ITD Mobile App - Push Notification* | - |
| ITD Mobile App-T-OTP* | - |
| Login using User ID – for CA, TAN User, ERI, External Agency | User ID (PAN) & Password |
| Login using User ID – for ITDREIN User | User ID (PAN) & Password |
| Login using DSC (when e-Filing Vault Higher Security is enabled) – for CA, TAN User, ERI, External Agency | User ID (PAN) & Password |
*Will be made available shortly
Note: The e-Filing Vault Higher Security options provide multi-factor authentication for login and password reset. The process to login when higher security options are chosen is also provided in this user manual.
The new e-filing portal mandates two factor authentication i.e. in addition to username and password, another authentication through OTP on e-filing registered primary mobile number / email ID or Aadhaar linked mobile needs to be entered. In order to avoid any hassle for taxpayers, who may not have access to such mobile number/email, the two factor authentication will be disabled during the initial period. During this period, taxpayers are requested to update their personal mobile number and email ID as primary mobile / email in their profile to ensure smooth login once two factor authentication is enabled.
2. Prerequisites for availing this service
- General Prerequisites
- Registered user on the e-Filing portal.
- Valid User ID and Password of e-Filing portal.
- Using e-Filing OTP
- Access to the email ID and mobile number registered with e-Filing portal
- Using Aadhaar OTP
- Individual Taxpayer should have linked Aadhaar with PAN.
- For Other than Individual Taxpayers and HUF taxpayers, the Principal Contact officer should have linked Aadhaar with PAN.
- Using Net Banking
- You should have linked your PAN with your bank account to login through Net Banking (only Individual users).
- Using Static Password
- Generated Static Password which is available with you.
- Static password has not expired and has not been consumed.
- Using DSC
- Valid and active DSC.
- Emsigner utility and it should be running on the system.
- Plugged in DSC USB token in the machine.
- DSC procured from a Certifying Authority provider of India.
- DSC USB token should be Class 2 or class 3 certificate.
- Using ITD Mobile App
- Downloaded ITD Mobile App.
- Logged in to ITD Mobile App.
3. Step-by-Step Guide
Refer to the table below for the required method of login:
| Login using OTP on registered mobile number / email ID | Refer to section 3.1 |
| Login using Aadhaar OTP (including the case where e-Filing Vault Higher Security option is enabled) | Refer to section 3.2 |
| Login using Aadhaar (only for individual taxpayers) | Refer to section 3.3 |
| Login using net banking (Including the case where e-Filing Vault Higher Security option is enabled) | Refer to section 3.4 |
| Login using Static Password | Refer to section 3.5 |
| Login using Bank Account / Demat Account EVC (when e-Filing Vault Higher Security option is enabled) | Refer to section 3.6 |
| Login using DSC (when e-Filing Vault Higher Security option is enabled) | Refer to section 3.7 |
| Login using ITD Mobile App (QR Code) | Refer to section 3.8 |
| Login using ITD Mobile App (Push notification) | Refer to section 3.9 |
| Login using ITD Mobile App (T-OTP) | Refer to section 3.10 |
| Login using Aadhaar OTP / OTP on registered mobile number and email ID / Static Password (CA, ERI, External Agency) | Refer to section 3.11 |
| Login using OTP on primary mobile number and email ID (ITDREIN User) | Refer to section 3.12 |
| Login using DSC when e-Filing vault higher security option is enabled (CA, ERI, External Agency) | Refer to section 3.13 |
3.1 Log in using OTP on registered Mobile Number / email ID
Step 1: Go to the e-Filing Portal homepage and click Login.
Step 2: Enter your PAN in the Enter your User ID textbox and click Continue.
Step 3: Confirm your Secure Access Message. Enter your Password and click Continue.
Step 4: Select the option to receive the 6-digit OTP on primary mobile number through voice call or Text Message. Click Continue.
Step 5: Enter the 6-digit OTP received on your mobile number or email ID registered on e-Filing portal and click Login.
Note:
- OTP will be valid for 15 minutes only.
- You will have 3 attempts to enter the correct OTP.
- The OTP expiry countdown timer on screen tells you when the OTP will expire.
- On clicking Resend OTP a new OTP will be generated.
On successful validation, the e-Filing Dashboard is displayed.
3.2 Log in using Aadhaar (including the case where e-Filing Vault Option is enabled)
Step 1: Go to the e-Filing portal homepage and click Login.
Step 2: Enter your PAN in the Enter your User ID textbox and click Continue.
Step 3: Select OTP on mobile registered with Aadhaar after confirming your Secure Access Message and click Continue. In case of using Aadhaar OTP as a higher security option, login with your user ID and password and on the Higher Security Options page, click OTP on mobile number registered with Aadhaar > Continue.
Step 4: If you already have OTP, select I already have OTP on mobile number registered with Aadhaar and go to Step 6. If valid OTP is not available, click Generate OTP.
Step 5: On the Verify, it's you page, click I Agree to validate my Aadhaar Details > Generate Aadhaar OTP.
Step 6: Enter your 6-digit OTP received on your mobile number registered with Aadhaar and click Login.
Post successful validation, you will be taken to the e-Filing Dashboard.
3.3 Log in using Aadhaar (Only for Individual Taxpayers)
Step 1: Go to the e-Filing portal homepage and click Login.
Step 2: Enter your Aadhaar in the Enter your User ID textbox and click Continue.
Step 3: Select OTP on mobile registered with Aadhaar after confirming your Secure Access Message and click Continue. In case of using Aadhaar OTP as a higher security option, login with your user ID and password and on the Higher Security Options page, click OTP on mobile number registered with Aadhaar > Continue.
Step 4: If you already have OTP, select I already have OTP on mobile number registered with Aadhaar and go to Step 6. If valid OTP is not available, click Generate OTP.
Step 5: On the Verify, it's you page, click I Agree to validate my Aadhaar Details > Generate Aadhaar OTP.
Step 6: Enter your 6-digit OTP received on your mobile number registered with Aadhaar and click Login.
Post successful validation, you will be taken to the e-Filing Dashboard.
3.4 Log in using Net Banking (including the case where e-Filing vault option is enabled)
Step 1: Go to the e-Filing portal homepage and click Login. In case of using Net Banking as a higher security option, enter your user ID, password and click Through Net Banking on the Higher Security Options page and go to Step 3.
Step 2: If you have not opted for the e-Filing Vault Higher Security option, click the Net Banking option found at the bottom of the page under Other Ways to Access Your Account.
Step 3: Choose the preferred bank and click on Continue.
Step 4: Read and understand the disclaimer. Click Continue.
Step 5: Log in to your Net Banking account using your Net Banking user ID and password.
Step 6: Post login, select the link to the e-Filing portal on the bank's website. You will be taken to the e-Filing Dashboard.
3.5 Log in using Static Password
Step 1: Go to the e-Filing portal homepage and click Login.
Step 2: Enter your PAN in the Enter your User ID textbox and click Continue.
Step 3: Confirm your Secure Access Message. Enter your Password and click Continue.
Step 4: Click Try Another Method.
Step 5: Select Static Password and click Continue.
Step 6: Enter Static Password and click Login.
Post successful validation, you will be taken to the e-Filing Dashboard.
3.6 Log in using Bank Account / Demat Account EVC (when e-Filing Vault Higher Security option is enabled)
Step 1: Go to the e-Filing portal homepage and click Login.
Step 2: Enter your PAN in the Enter your User ID textbox and click Continue.
Step 3: Confirm your Secure Access Message. Enter your Password and click Continue.
Step 4: Select Bank Account EVC / Demat Account EVC and click Continue.
Step 5: Login using EVC page is displayed. Click I already have an EVC.
Note: If you do not have an EVC, click Generate EVC. You will receive the EVC on your mobile number registered with your bank / demat account.
Step 6: Enter the EVC and click Login.
Post successful validation, you will be taken to the e-Filing Dashboard.
3.7 Log in using DSC (when e-Filing Vault Higher Security option is enabled)
Step 1: Go to the e-Filing portal homepage and click Login.
Step 2: Enter your PAN in the Enter your User ID textbox and click Continue.
Step 3: Confirm your Secure Access Message. Enter your Password and click Continue.
Step 4: Select the DSC Option and click on Continue.
Step 5: Select New DSC or Registered DSC (as required) and click Continue. Refer to the Register DSC user manual to learn more.
Step 6: Select I have downloaded and installed emsigner utility and click Continue.
Note: You can download and install the utility, using the hyperlink on the bottom of the page.
Step 7: On the Data Sign page, choose the Provider and Certificate. Enter the Provider Password and click Sign.
Post successful validation, you will be taken to the e-Filing Dashboard.
3.8 Log in using ITD Mobile App (Scan QR Core)
Step 1: Go to the e-Filing portal homepage and click Login.
Step 2: Click Mobile App under Other ways to access your account.
Step 3: The Login with Mobile App page displays the field to scan QR Code.
Step 4: Open the installed ITD Mobile App on your phone. Login and press the Scan icon.
On successful scanning of the QR code, you will be taken to the e-Filing Dashboard.
3.9 Log in using ITD Mobile App (Push Notification)
Step 1: Go to the e-Filing portal homepage and click Login.
Step 2: Click Mobile App under Other ways to access your account.
Step 3: Click Try another way to Login.
Step 4: Select Push Notification on mobile and click Continue.
Step 5: You will be taken to the Login using push notification page. Enter your user ID (PAN) and click Continue.
Step 6: On successful validation, a number is displayed and the system sends a prompt / notification on the ITD Mobile App.
Step 7: Click on the same number in the Notification received on the ITD Mobile App.
Post successful validation, you will be taken to the e-Filing Dashboard.
3.10 Log in using ITD Mobile App (Time Based - OTP)
Step 1: Go to the e-Filing portal homepage and click Login.
Step 2: Click Mobile App under Other ways to access your account.
Step 3: Click Try another way to Login.
Step 4: Select Time Based - One Time Password (t-OTP).
Step 5: You will be taken to the Login using time based - one time password page. Open the ITD Mobile App, login and click on Code Generator. A code with 30 second validity is displayed.
Step 6: Enter the code on your system and click Continue.
Post successful validation, you will be taken to the e-Filing Dashboard.
3.11 Log in using OTP on registered mobile number and email ID / Aadhaar OTP / Static Password (CA, TAN User, ERI, External Agency)
Step 1: Go to the e-Filing Portal homepage and click Login.
Step 2: Enter your user ID in the Enter your User ID textbox and click Continue.
Step 3: Confirm your Secure Access Message. Enter your Password and click Continue.
Refer to the table below to proceed further:
| Log in using OTP on registered mobile number and email ID | Refer to Section 3.11.1 |
| Log in using Aadhaar OTP | Refer to Section 3.11.2 |
| Log in using Static Password | Refer to Section 3.11.3 |
3.11.1 Log in using OTP on registered mobile number and email ID
Step 1: Select the option to receive the 6-digit OTP on primary mobile number through voice call or Text Message. Click Continue.
Step 2: Enter the 6-digit OTP received on your mobile number or email ID registered on e-Filing portal and click Login.
Note:
- OTP will be valid for 15 minutes only.
- You will have 3 attempts to enter the correct OTP.
- The OTP expiry countdown timer on screen tells you when the OTP will expire.
- On clicking Resend OTP a new OTP will be generated.
On successful validation, the e-Filing Dashboard is displayed.
3.11.2 Log in using Aadhaar OTP
Step 1: Select OTP on mobile registered with Aadhaar after confirming your Secure Access Message and click Continue. In case of using Aadhaar OTP as a higher security option, login with your user ID and password and on the Higher Security Options page, click OTP on mobile number registered with Aadhaar > Continue.
Step 2: If you already have OTP, select I already have OTP on mobile number registered with Aadhaar and go to Step 6. If valid OTP is not available, click Generate OTP.
Step 3: On the Verify, it's you page, click I Agree to validate my Aadhaar Details > Generate Aadhaar OTP.
Step 4: Enter your 6-digit OTP received on your mobile number registered with Aadhaar and click Login.
Post successful validation, you will be taken to the e-Filing Dashboard.
3.11.3 Log in using Static Password
Step 1: Click Try Another Method.
Step 2: Select Static Password and click Continue.
Step 3: Enter Static Password and click Login.
Post successful validation, you will be taken to the e-Filing Dashboard.
3.12 Log in using OTP on registered Mobile Number / email ID (ITDREIN users)
Step 1: Go to the e-Filing Portal homepage and click Login.
Step 2: Enter your user ID and click Continue.
Step 3: Confirm your Secure Access Message. Enter your Password and click Continue.
Step 4: Select the option to receive the 6-digit OTP on primary mobile number through voice call or Text Message. Click Continue.
Step 5: Enter the 6-digit OTP received on your mobile number or email ID registered on e-Filing portal and click Login.
Note:
- OTP will be valid for 15 minutes only.
- You will have 3 attempts to enter the correct OTP.
- The OTP expiry countdown timer on screen tells you when the OTP will expire.
- On clicking Resend OTP a new OTP will be generated.
On successful validation, the e-Filing Dashboard is displayed.
3.13 Log in using DSC (CA, TAN User, ERI, External Agency)
Step 1: Go to the e-Filing portal homepage and click Login.
Step 2: Enter your user ID and click Continue.
Step 3: Confirm your Secure Access Message. Enter your Password and click Continue.
Step 4: Select the DSC Option and click on Continue.
Step 5: Select New DSC or Registered DSC (as required) and click Continue. Refer to the Register DSC user manual to learn more.
Step 6: Select I have downloaded and installed emsigner utility and click Continue.
Note: You can download and install the utility, using the hyperlink on the bottom of the page.
Step 7: On the Data Sign page, choose the Provider and Certificate. Enter the Provider Password and click Sign.
Post successful validation, you will be taken to the e-Filing Dashboard.
