Best Practices for Scanning and Uploading of Attachments
Taxpayers may kindly note that whenever any document is uploaded to the e-Filing website in support of any service request, the following best practices should be complied.
✓ Scan to a PDF.
✓ Scan at 300dpi.
✓ Scan in Black and White only.
✓ Do not upload files with Read/Write/Password protection.
Scanning Source Documents
✓ Scan the original tax document to avoid scanning copies and faxes.
✓ Scan the document in A4 or Letter size only.
✓ Scan multi-page documents together, in logical order.
✓ Do not leave the tray cover open when scanning single pages on a flatbed scanner.
Key points to avoid poor quality
✓ Documents with faint or faded text.
✓ Handwritten documents that contain important identifying information such as Pan etc. making it difficult to read.
✓ Documents with ink bleeding or smudging.
✓ Clipped or cut forms that exclude important identifying information.
Department proposes to impose file size limits for uploaded documents. It is, therefore, strongly recommended to follow above mentioned guidelines.