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1. Overview

The My Bank Account service is available to all registered taxpayers on the e-Filing portal (post-login), who have a valid PAN and a valid bank account. This service allows you to:

  • Add a bank account and pre-validate it
  • Remove a closed or deactivated bank account
  • Nominate a validated bank account to receive Income Tax refund
  • Remove a bank account from nomination so as not to receive tax refund in that account
  • Enable or disable EVC for the validated bank account (only for individual taxpayers)
  • Revalidate bank accounts for which pre-validation has failed

2. Prerequisites for availing this service
 

  • Registered user on the e-Filing portal with valid user ID and password 
  • PAN must be linked with the bank account which is to be pre-validated
  • Active bank account:
    • linked with PAN
    • linked with registered mobile number (mandatory) and email ID (optional)
  • Valid mobile number:
    • registered with e-Filing
    • linked with active bank account

3. Step-by-Step Guide

Step 1: Log in to the e-Filing portal using your user ID and password.
 

Step 1


Step 2:  Go to the My Profile page from the Dashboard.
 

Step 2


Step 3: Click My Bank Account. 

Step 3


On the My Bank Accounts page, the Added, Failed and Removed Bank Accounts tabs will be displayed.
 

Step 3


To learn how to use the different facilities under the My Bank Account service, refer to the following sections:

Add and Pre-Validate a Bank Account Refer to Section 3.1
Remove a Bank Account  Refer to Section 3.2
Nominate or Remove Bank Account from Nomination for Refund Refer to Section 3.3
Enable and Disable EVC Refer to Section 3.4
Re-Validate a Bank Account Refer to Section 3.5

 

3.1 Add and Pre-Validate a Bank Account
 

A. By logging in to the e-Filing portal using PAN / Aadhaar
 

Step 1: On the My Bank Accounts page, click Add Bank Account.
 

3.1 A Step 1


Step 2: On the Add Bank Account page, enter the Bank Account Number, Account Type and Holder Type, and IFSC. Bank Name and Branch get auto-populated based on IFSC. Your mobile number and email ID will be pre-filled from your e-Filing profile, and will not be editable. 

3.1 A Step 2


Step 3: Click Validate
 

3.1 A Step 3


On successful validation, a success message is displayed. You will also receive a message on your mobile number and email ID registered on the e-Filing portal. 
 

3.1 A Success Message


 
B. By logging in to the e-Filing portal using Net Banking
 

Step 1:  Log in to the e-Filing portal using your Net Banking account.
 

3.1 B Step 1


Step 2: On login through Net Banking, the e-Filing portal will verify if the bank account used for login exists under the Added Bank Accounts tab. If the bank account is not already added, a confirmation message with the masked account number and IFSC is displayed, asking you to confirm if you want to add the account to e-Filing portal. Click Continue.
 

3.1 B Step 2


On confirmation (for both methods A and B), the bank account details are included under the Added Bank Accounts tab with the status as follows:

  • Validated (if EVC is enabled for any existing bank account) OR 
  • Validated and EVC enabled (if PAN, Account Number, IFSC, and mobile number are successfully validated by the bank, and if EVC is not enabled for any other bank account).
3.1 B Success Message



3.2 Remove Bank Account

Step 1: Click Remove Bank Account under the Action column for the desired bank account.
 

Step 1


Step 2: Select a reason from the dropdown for removing the bank account. If you select Others, enter the reason in the textbox and click Continue.
 

Step 2


On successful removal of the bank account, a success message is displayed.
 

Success Message

 

3.3 Nominate or Remove Bank Account from Nomination for Refund
 

A. Nominate a bank account for refund
 

Step 1: To nominate a bank account for refund, click the Nominate for Refund toggle / switch (the switch will be positioned on the left) for the bank account you wish to nominate for refund.
 

3.3 A Step 1


Step 2: Click Continue to confirm that you want to nominate the selected bank account. 
 

3.3 A Step 2


On success, the switch will move to the right.
 

Success Message


B. Remove a bank account from nomination for refund
 

Step 1: To remove a bank account that is nominated for refund, click the Nominate for Refund toggle / switch (it will be positioned on the right) for the bank account you wish to remove from nomination.
 

3.3 B Step 1


Step 2: Click Continue to confirm that you want to remove nomination of the selected bank account. 
 

3.3 B Step 2


On success, the switch will move to the left.
 

Success Message

 

3.4 Enable and Disable EVC
 

A. Enable EVC
 

Step 1: Click Enable EVC under the Actions column on the bank account for you wish to enable EVC. 
 

3.4 A Step 1


Step 2: A confirmation message is displayed. Click Continue.
 

3.4 A Step 2


Note: 

  • EVC can be enabled for a validated bank account only if the following conditions are fulfilled:
    • Your mobile number (mandatory) and email ID (optional) should be verified by the bank. 
    • Your mobile number registered with e-Filing should the same as the one verified by the bank. To ensure they match, either update your mobile number in your e-Filing profile to be the same as the one linked with the bank, or update your mobile number with your bank to be the same as the one in your e-Filing profile.
    • EVC should not be enabled for any other bank account.
    • Your bank should be integrated with e-Filing. The list of banks integrated with e-Filing can be found on the e-Filing Login with Net Banking page.
  • If you wish to only pre-validate your bank account and not enable EVC, your e-Filing mobile or email do not need to match the contact details verified by your bank.

If the above conditions are fulfilled, EVC is successfully enabled for the selected bank account, and the status is updated to Validated and EVC enabled:
 

3.4 A Step 2 Note


Step 3: If EVC is already enabled for one bank account, and you try to enable EVC for another bank account, a message is displayed notifying you of the same. Click Continue in the message, and EVC will be enabled for the bank account if the conditions specified in Step 2 are fulfilled. In such a case, EVC will be disabled for the bank account that was previously enabled.
 

3.4 A Step 3


Note: If you click Cancel or close the message, EVC will remain enabled for the existing bank account.
 

B. Disable EVC
 

Step 1: Click Disable EVC under the Actions column on the bank account for which you wish to disable EVC.
 

3.4 B Step 1


Step 2: A confirmation message is displayed. Click Continue.
 

3.4 B Step 2


On success, EVC is disabled for selected account, and the status is updated to Validated.
 

Success Message

 

3.5 Re-Validate Bank Account


Step 1: In case the validation for a bank account failed earlier, you will see its details under the Failed Bank Accounts tab. Click Re-Validate under the Action column for the bank account you need to revalidate.
 

Step 1


Step 2: On the Add Bank Account page, your details will be pre-filled. Update the details if necessary.
 

Step 2


Step 3: Click Validate
 

Step 3


On success, the bank account is added under the Added Bank Accounts tab, and the status is updated to Validation in progress.
 

Success Message


Then, your contact details are verified with the bank details. If the details are verified by the bank, your bank account gets validated. You can check the validation status in the Status column of the Added Bank Accounts tab.
 

Validation Status


If the validation still fails, take the following action based on the reason of failure (for integrated banks):

Reason for Failure Action to be Taken
PAN not linked with bank account Contact branch to link your PAN with the bank account, then click Re-Validate to submit request. Contact branch for further information.
Name mismatch Contact branch to update the name as per PAN. Then, re-validate, update the details and submit request for re-validation.
Bank Account Number mismatch Click Re-Validate, enter the correct bank account number and submit the request for re-validation.
Account number does not exist Click Re-Validate, enter the correct bank account number and submit the request for re-validation.
Invalid IFSC Click Re-Validate, enter the correct IFSC and submit the request for re-validation.
Bank account closed / inactive Click Re-Validate, and try with a different bank account number. Contact your branch for further information.
Bank account dormant Click Re-Validate, and try with a different bank account number. Contact your branch for further information.

In case an account is held in one of the non-integrated banks, the following action should be taken:

Reason for Failure Action to be Taken
PAN not linked with bank account Link the PAN with bank account and click Re-Validate to submit request. Contact your branch for further information.
PAN mismatch Link the correct PAN to the bank account and click Re-Validate to submit request. Contact your branch for further information.
Invalid account type Click Re-Validate, select the correct bank account type, and submit the request for validation.
Invalid IFSC Click on Re-Validate, enter the correct IFSC, and submit the request for validation.
Account closed Click Re-Validate and try with a different bank account number. Contact your branch for further information.
Zero balance Account / Inactive account Click Re-validate and try with a different bank account number. Contact your branch for further information.
Litigated Account Click Re-Validate and try with a different bank account number. Contact your branch for further information.
Account holder name invalid Click Re-Validate and update the details. Contact branch to update the Name as per PAN.
Account frozen or blocked Click Re-Validate and try with a different bank account number. Contact your branch for further information.

 

4. Related Topics